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Best Auto Repair, The Woodlands

6495 College Park Dr The Woodlands, TX 77384

936-271-1110
Opening Hours
  • Mon 7:00AM - 6:00PM
  • Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
  • Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
  • Sat 8:00AM - 2:00PM
  • Sun Closed
CONTACT US

936-271-1110 | 6495 College Park Dr

CUSTOMER SERVICE

CUSTOMER SERVICE, The Woodlands, TX

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

coupons

*AAA Discount*

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10% OFF Parts & Labor up to $50

  • ASE (Automotive Service Excellence)
  • AAA Approved Auto Repair
  • ASE Master Technician
  • AC Delco
  • The Woodlands Chamber of Commerce
  • Magnolia Parkway Chamber
  • BG Products
  • Interstate Batteries
  • Senior Discount
  • SecureTrust
  • Car Care Aware

Testimonials

First of all, these guys excel in customer service. Great communication. They make you feel at ease when you walk tru the door, taking away the animosity you would normally have going to a repair shop and handing out the keys. Fair price, very polite professionals. Even a surprisingly efficient shuttle service . What else can you ask for? I took my 2006 Audi TT for what appears to be a transmission problem. Thankfully it wasn't that bad and they were able to fix it quickly and inexpensively. Very good experience!
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